Terms and Conditions

Payment Policies:


Service Improvements/Complaints:

We welcome your feedback on our products and performance.
Please address any complaints or suggestions for improvements to our service to:
All complaints will be acknowledged, in writing, within 5 working days.
We will always make best endeavours to advise you how long it will take to resolve your complaint and will keep you informed during the process.

Security Policy:

We do not require any personal information from you other than that which is needed to fulfil your order.
We will not collect personal information from you without your explicit consent.
All credit card and electronic payments made to us are carried out directly with the payment processor concerned using secure encrypted connections. We do not have any access to your credit card or other information.
Any information retained will be kept up to date and will only be held for as long as it is needed for the purpose for which it was collected. Any inaccuracies reported to us will be updated immediately
We will not divulge your information to any third party except to the carrier responsible for delivering your order to you.
We will not send marketing information to you unless you have asked us to send future information on our products and services.